Policies

Healthy Posture Store accepts returns within 30 days of delivery for items that are unassembled, in like-new condition, and in their original packaging. Custom-configured and special-order items are not returnable due to manufacturer policies.

• 25% restocking fee applies to all returns
• Customer is responsible for return shipping (no return labels provided)
• Returns must include all original packaging materials
• Assembled, used, or damaged items may be denied or refunded at reduced value
• No trial periods are available for online purchases

Because ergonomic furniture is large, heavy, and difficult to repack without damage, we highly encourage using our free services to choose the right product the first time.

Most ergonomic chairs, desks, and seating products ship in large or oversized boxes. Delivery times vary by manufacturer and inventory.

• Shipping timelines vary by product and manufacturer
• Oversized items may ship freight and require signature on delivery
• Inspect packaging upon delivery and report visible damage immediately
• Hidden damage must be reported within 24–48 hours with photos
• Keep all packaging until you confirm your product is undamaged

We will assist you with manufacturer claims for replacement parts or units, but timely reporting and photos are required.

Orders may be canceled prior to shipment. Once an item has shipped, it becomes a return and is subject to return fees and shipping costs.

• Custom and special-order products cannot be canceled
• If an order is in production, cancellation may not be possible
• Once a shipping label is created, the order cannot be canceled

All products are covered by their respective manufacturer warranties. Warranty length and coverage vary by brand and product.

• Most warranties cover defects in materials or workmanship
• Wear and tear, misuse, or improper assembly are not covered
• Photos and proof of purchase are required for all claims
• Healthy Posture Store will assist you with the claim process

We strive to ensure all information on healthyposturestore.com is accurate and up to date. However, occasional errors in pricing, product descriptions, availability, or images may occur.

• We reserve the right to correct errors without prior notice
• Prices, promotions, and availability may change at any time
• Website content may be updated or modified without notice
• Healthy Posture Store is not liable for typographical or system errors

By using our site, you agree to these terms and understand that product details provided by manufacturers may change at any time.